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A .gov website belongs to an official government organization in the United States.
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The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and
transmitted securely.
Successfully navigate PROVIDERfiles, our online case management system.
PROVIDERfiles is an online system allows you to track all your EAP referrals in a secure, encrypted environment. Only you and EAP have access to your client file information.
All providers are required to use PROVIDERfiles to manage cases.
This video covers how to get started, navigating PROVIDERfiles, updating your profile, viewing your messages, managing cases, and logging off.
Length: 13 minutes
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