Privacy Policy

Our privacy policy describes our protocol for data collection, user tracking, and security.

By law, we are required to notify you of your privacy rights, protect your personal health information, notify you if there is a breach under applicable law, and abide by the terms of this policy.

Data collection & use

Information collected if you only browse this site

When you browse this website, we may gather and store certain information about your visit. We automatically collect and store the following information about your visit:

  • The Internet domain and network address you use to access our site.
  • The type of web browser and operating system you are using.
  • The date and time of your visit.
  • The pages you visit on this website.
  • The last website you visited before coming to ours.
  • Other web traffic statistics such as Google Analytics.

The information we automatically collect is saved and used by the Washington State Department of Enterprise Services (DES) to improve the content of our web services and to help us understand how people are using our services.

Information collected if you volunteer information

If during your visit to our website you participate in a survey, send us an email, or perform some other transaction online, the following additional information may be collected:

  • Your email address and contents of the email.
  • Information volunteered in response to a survey.
  • Information volunteered through an online form for any other purpose.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us. We will not usually ask for or collect this kind of information from the public through this website.

Email you send to us may be used to respond to issues and to further improve our services. We may forward your email to another agency or a vendor for appropriate action.

Washington State Archives requires us to keep this information according to their records retention schedules. These schedules change from time to time.

Personal information

Personally identifiable information ("PII") as defined in this privacy policy, means information about a person that is readily identifiable to that specific individual. Personally identifiable information includes such things as your name, address, and phone number, or a combination of these items with other data (RCW 42.56.590 (10)(a)).

We will not collect PII about you unless you voluntarily provide it to us by sending us email or completing an online form or survey. You may choose not to contact us by email or to provide any PII using an online form or survey. Your choice to not participate in these activities will not restrict impair your ability to use our site and read or download any information provided on the site. If you choose to provide PII by emailing us, participating in a survey, or completing an online form, we may store this information.

The Children's Online Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. We are especially concerned about protecting children's privacy. Under COPPA, a website must get parental permission before collecting personally identifiable information about a child under the age of 13.

If you have questions about how we use your personally identifiable information, you can contact our agency as shown in the contact section of this webpage.

Public access to information

In the State of Washington, laws exist to ensure that government is open, and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided by both state and federal laws.

As a public agency, all our information is governed by laws such as Washington's Public Records Act (RCW 42.56). Information you send us may be subject to public inspection and copying if not otherwise protected by federal or state law. Information collected through use of this site is also subject to public inspection and copying.

In the event of a conflict between this privacy policy and the Public Records Act or other law governing DES’ disclosure of records, the Public Records Act or other applicable law will prevail.

Correcting personally identifiable information

State law requires agencies that collect personally identifiable information to provide "procedures for correcting inaccurate information, including establishing mechanisms for individuals to review information about them and recommend changes in information they believe to be inaccurate" (RCW 43.105.365).

You can access any personally identifiable information we collect about you by using the information in the Contact Information section at the end of this Policy. We will do our best to correct factual errors in your personally identifiable information if you send us a written request that clearly shows the error. We will take reasonable steps to verify your identity before granting access or making corrections.

User tracking & customization of pages

To better serve our users, we use a variety of indicators to customize your browsing experience with this website, including "cookies." If you use your browser settings opt to block all cookies in the settings to your web browser (such as Internet Explorer, Safari, Google Chrome, Microsoft Edge, or Firefox), (including essential cookies) this could affect the availability and functionality of this website. We only have control over indicators we provide, and not over third-party tools or other technologies deployed on this website that may be created by using embedded third-party applications.

Security

This agency has taken steps to safeguard the integrity of its data and prevent unauthorized access to information maintained by us. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of information in our possession.

Copyright

DES owns all written content, logos, and videos on this website. We’ve acquired licenses for all the images on this site from Gettyimages.com.

Please contact our webmaster for permission to use any content on this site.

Disclaimer

Neither the State of Washington, nor any agency, officer, or employee of the State of Washington warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity who relies on any information obtained from this system does so at their own risk.

Our website contains links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses, including but not limited to the websites of our vendors. When you follow a link to another site, you are no longer on our website and this privacy policy will not apply-- you will be subject to the privacy policy of that new site.

Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement, recommendation, or favoring by the State of Washington, this agency, or its officers, employees or agents.

We reserve the right to revise and update this privacy policy at any time without notice by posting the revision on our site.

Glossary

Network address

A network address is assigned to your computer or mobile device whenever you are using the Internet. Network addresses can be IP address like this: 192.168.0.11 or fc00:0:0:0:0:0:0:0:/7 or Ethernet addresses like this 00:00:00:FF:EE:11

Cookies

Cookies are small data files stored on your hard drive or in your device memory when you visit a website. Cookies and similar technologies are widely used by websites to make them work more efficiently, as well as to provide information to the website operator about how users are using their website.

Most browsers allow you to block cookies by adjusting the "settings," "preferences" or "internet options." To find out more about cookies, including how to see what cookies have been set and how to manage and delete them:

Need to get in touch?

You may contact us as follows.

To review your personal information or request correction of your personal information:

1222 State Ave NE
Suite 201
Olympia, WA 98504-75

Phone: 877-313-4455

To offer comments about this website, or about the information presented in this privacy notice:

Washington State Employee Assistance Program
1222 State Ave NE
Suite 201
Olympia, WA 98504-75

Phone: 360-407-9211
Email: communications@des.wa.gov